Sorry, you need to enable JavaScript to visit this website.
hamburger overlay

FAQ Listing

The Accu-Chek Active meter detects the color change in the test pad area. If the test pad is checked too early, the glucose reaction may not yet be finished. If it is done too late, the color may have already changed due to drying.
The stored values will be kept in the meter at all times: they cannot get lost when changing the battery. If the battery change is done according to the user instructions (empty battery stays in the meter until new battery is available to be inserted) the time and date settings remain stored in the meter as well.
When the result is shown, you can use 4 different flags by pressing the M or S button. Options are: Before meal Control solution After meal General
The meter detects if not enough blood has been applied. If the amount of blood you applied is insufficient, after a few seconds an acoustic warning in the form of 3 beeps sounds. You can then apply an additional amount of blood.
It is not possible to delete stored results.
Yes, it is possible to test with all types of blood (capillary, venous, arterial, and neonatal).
Yes, it is possible. 
Yes, it is possible to use the new test strip with all Accu-Chek Active meter generations.
The meters are identical. The only difference is that the new meters will have no code chip slot anymore.
No. The customers should NOT USE orange test strips with the ‘no coding’ meter. 
As users currently do with most other types of blood glucose test strips on the market, they can simply check the expiration date clearly printed on their vial of the Accu-Chek Active test strips. After this date, any remaining test strips should be discarded and patients should use a new vial of test strips. This method is simpler than some other competitive strips, which still require the user to calculate and write their expiration date on their vial. Users should never test with expired test strips.
No. The test strip expiry warning will not exist on the new ‘no coding’ meter because the expiry date was delivered on the code chip. As the new meters will have no code chip anymore the expiry warning information will not be provided.