FAQ Listing

Put your index finger behind the strips while using your thumb to remove se your index finger to pull the first one forward, remove the strip with your finger, and thumb on each side of the strip Wiggle all 10 strips back and forth to make them looser

There are many considerations taken into account when determining the opening force for a test strip vial: Humidity entering the vial—this would affect shelf life Vials opening during manufacturing Vials opening during shipping More humidity entering the vial More vials open during shipping (which could result in scrapped or returned product)

Yes. The Accu‑Chek Guide test strips have a protective coating along the entire length of the test strip. The end of the strip, where blood is applied, has a protective layer that allows quick absorption of blood while protecting the reagent inside. Touching the test area with clean hands will not affect it. However, if you have moisture or dirt on your hands, you could contaminate the dosing area.

A combination of palladium and gold is used for the electrodes. Both of these metals are widely utilized in the electronics and medical industries for surgical instruments and metal contacts.

No. As seen with most products designed for at-home use, the Accu‑Chek Guide blood glucose monitoring system does not have a claim for diagnosis.

The Accu‑Chek Guide strip is 28 mm x 5 mm.

No, the meter will no longer provide an automatic warning message telling customers that their vial of test strips will soon expire or lock them out once they have expired.

Yes. Alternative testing sites include the palm, forearm and upper arm.

A message “Drop too small. Retest with new strip.” and “E4” displays on the meter. This indicates that not enough blood was drawn into the test strip for measurement, or that blood was applied after the test had started. The user should discard the test strip and repeat the blood glucose test.

No. Additional blood cannot be applied after the test has started. However, before the test begins, the system supports a brief pause in blood application, which can be helpful to those with shaking fingers.

Only a small speck of blood (0.6 μL) is required.

The Accu‑Chek Guide blood glucose monitoring systems has a fast test time of less than four seconds.

No. There is no compatibility between the Accu‑Chek Guide, Accu‑Chek Instant, Accu‑Chek Instant S, Accu‑Chek Aviva, Accu‑Chek Performa or Accu-Chek Active blood glucose monitoring systems.

No, the Accu‑Chek Guide meter does not require manual coding.

The unique Accu‑Chek Guide strip container is spill-resistant, but not spill-proof. It is designed to tightly hold strips in place so that users can easily remove them from the container without worrying about strips falling out. However, if the test strips are turned sideways, the test strips can fall out of the container.

The Accu‑Chek Guide strip container addresses previously unmet customer needs with its unique, differentiating design: No more fumbling to remove just one strip No need to insert “sausage fingers” in a narrow vial ustomers often drop and may contaminate strips

Yes, it is possible to test with all types of blood (capillary, venous, arterial, and neonatal).

Blood can be applied anywhere on the wide yellow dosing area on the edge of the test strip.

The FAD-GDH enzyme is a key component of the system’s new test strip chemistry, which works in conjunction with other system components to deliver advanced accuracy, highly reliable performance and reduced interferences.

Yes. The new Accu‑Chek Guide test strip utilizes the FAD-GDH enzyme.

A control test using your meter's specific control solution ensures that you are performing tests correctly and receiving accurate results. Testing with control solution is much like a blood sugar check, except you fill the window on the test strip with a drop of control solution instead of blood. Run a control test: Before using your meter for the first time When you open a new vial of test strips If you leave the cap off the vial of test strips If you drop the meter Whenever your result does not agree with the way you feel Whenever you want to check the way you are performing your blood sugar checks If you have repeated a test, and the blood sugar result is still lower or higher than expected When you want to check the performance of the meter or test strips

The Accu-Chek Guide blood glucose monitoring system uses Accu-Chek Guide test strips. It's simple to use the entire end—place a small drop of blood anywhere along the end of the test strip instead of on a tiny spot. In addition, it's simple to take just one strip. The spill-resistant SmartPack vial lets you take one and spill none.

Using test strips that are expired can cause your results to be inaccurate. If your test strips have expired, throw them away and begin using a new vial of strips that are not expired. The expiration date is printed on every vial of test strips.

There's no need to code the meter, so you have fewer steps in testing.

Yes. The new Accu‑Chek Guide test strip utilizes the FAD -GDH enzyme.

The FAD -GDH enzyme is a key component of the system’s new test strip chemistry, which works in conjunction with other system components to deliver advanced accuracy, highly reliable performance and reduced interferences.

Blood can be applied anywhere on the wide yellow dosing area on the edge of the test strip.

Yes, it is possible to test with all types of blood (capillary, venous, arterial, and neonatal). For the US and Canadian markets, only a capillary blood sample is approved.

The Accu‑Chek Guide strip container addresses previously unmet customer needs with its unique, differentiating design: No more fumbling to remove just one strip No need to insert “sausage fingers” in a narrow vial Customers often drop and may contaminate strips

The unique Accu‑Chek Guide strip container is spill -resistant, but not spill -proof. It is designed to tightly hold strips in place so that users can easily remove them from the container without worrying about strips falling out. However, if the test strips are turned sideways, the test strips can fall out of the container.

No, the Accu‑Chek Guide meter does not require manual coding.

No. There is no compatibility between the Accu‑Chek Guide, Accu‑Chek® Instant, Accu‑Chek® Instant S, Accu‑Chek Aviva or Accu‑Chek Performa systems.

The Accu Chek Guide meter has a fast test time of less than four seconds.

Only a small speck of blood (0.6 μL) is required.

No. Additional blood cannot be applied after the test has started. However, before the test begins, the system supports a brief pause in blood application, which can be helpful to those with shaking fingers.

A message “Drop too small. Retest with new strip.” and “E4” displays on the meter. This indicates that not enough blood was drawn into the test strip for measurement, or that blood was applied after the test had started. The user should discard the test strip and repeat the blood glucose test.

Yes. Alternative testing sites include the palm, forearm and upper arm.

No, the meter will no longer provide an automatic warning message telling customers that their vial of test strips will soon expire or lock them out once they have expired.

The Accu‑Chek Guide strip is 28 mm x 5 mm.

The test strip, strip port and strip vial were all designed to assist users to easily conduct a test. There are several features that were designed to support handling: Strip graphics to make it more intuitive where to dose The contrasting color strip port is designed to help users guide the test strip into the meter Spill-resistant, oval strip vial Strips are “lined up” in the vial for easier removal Test strip ejector for easier, more sanitary strip handling In a global strip handling study*, the Accu Chek Guide system was preferred for strip handling and dosing over competitors with similar strip size.

No. As seen with most products designed for at-home use, the Accu‑Chek Guide BG system does not have a claim for diagnosis.

There are many considerations taken into account when determining the opening force for a test strip vial: Humidity entering the vial—this would affect shelf life Vials opening during manufacturing Vials opening during shipping There are trade-offs to making a vial take less force to open: More humidity entering the vial More scrap in manufacturing More vials open during shipping (which could result in scrapped or returned product) Errors when testing In addition, the force required to open the Accu Chek Guide vial is actually less than the force to open the Accu Chek Aviva vial.

Put your index finger behind the strips while using your thumb to remove Use your index finger to pull the first one forward and remove the strip with your finger and thumb on each side of the strip Wiggle all 10 strips back and forth to make them looser