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Frequently Asked Questions

Accu‑Chek Guide Blood Glucose Monitoring System

The Accu‑Chek Guide system offers new features designed to improve the testing experience:

  • Bluetooth connectivity  
  • Differentiating spill-resistant oval strip vial
  • New full-width-end dose test strip
  • Test strip port light and test strip ejector button
  • Four customizable test reminders and Post Meal test reminders
  • Pattern detection
  • Up to two target ranges
  • Target percentage display

Press either the OK button or insert a test strip.

Checking blood sugar

It's a small sample—just 0.6 microliter.


No. There is no WiFi or NFC connectivity with the meter. However, the Accu‑Chek Guide meter connects to the mySugr diabetes management app on the patients with diabetes smartphone via Bluetooth. The Patients with diabetes may then choose to transfer data or reports via multiple connectivity options via the app including email, text message, and automatic upload into the Accu‑Chek Connect Online system.

The meter and mobile device must be within 3 meters for the automatic data transfer to occur. If the distance between the devices exceeds 3 meters during blood glucose test(s), any new meter data will synchronize with the app when the devices are within range.

Accu-Chek Guide test strips

  1. Put your index finger behind the strips while using your thumb to remove
  2. se your index finger to pull the first one forward, remove the strip with your finger, and thumb on each side of the strip
  3. Wiggle all 10 strips back and forth to make them looser

There are many considerations taken into account when determining the opening force for a test strip vial:

  • Humidity entering the vial—this would affect shelf life
  • Vials opening during manufacturing
  • Vials opening during shipping
  • More humidity entering the vial
  • More vials open during shipping (which could result in scrapped or returned product)

Yes. The Accu‑Chek Guide test strips have a protective coating along the entire length of the test strip. The end of the strip, where blood is applied, has a protective layer that allows quick absorption of blood while protecting the reagent inside. Touching the test area with clean hands will not affect it. However, if you have moisture or dirt on your hands, you could contaminate the dosing area.

A combination of palladium and gold is used for the electrodes. Both of these metals are widely utilized in the electronics and medical industries for surgical instruments and metal contacts.

No. As seen with most products designed for at-home use, the Accu‑Chek Guide blood glucose monitoring system does not have a claim for diagnosis.

The Accu‑Chek Guide strip is 28 mm x 5 mm.

No, the meter will no longer provide an automatic warning message telling customers that their vial of test strips will soon expire or lock them out once they have expired.

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Accu-Chek Guide

Item Description

Diabetes is complex. Your testing doesn't have to be with the Accu-Chek® Guide blood glucose monitoring system. With a spill resistant SmartPack® vial, a strip that lets you place a small drop of blood anywhere along the end, and an app that automatically logs results to your phone, it's a surprisingly simple way to manage your diabetes.

Product Manuals

Benefits and Features
  • Simple to log results without a paper logbook - automatically logs results right to a mySugr app on your smartphone
  • Simple to take just one strip - spill-resistant SmartPack vial lets you take one and spill none
  • Simple to dispose off used test strips - push-button strip ejector means you don't have to touch used strips
  • Simple to see, day or night - strip port light for testing in daytime, nighttime or anytime
  • Simple to be more accurate - delivers advanced 10/10 accuracy for reliable results you can trust1,2,3

Reference: References: 1. ISO 15197:2013. 2. Accu-Chek Guide Test Strip package insert. 3. Brazg, RL., et al., J Diabetes Sci Technol 2016, Vol. 10(6) 1414–1415

Meter Specifications

Accu‑Chek Guide wireless blood glucose meter

Serial number:

Unique serial number etched into meter back

Sample claims:
  • Capillary: Yes
  • Venous: ROW = Yes
  • Arterial: ROW = Yes
  • Non-fingerstick sample claim ROW: Palm, forearm, upper arm
Measuring principle:

FAD glucose dehydrogenase (GDH)

Measuring time:

Less than 4 seconds

Measuring conditions:

4°C to 45 °C (39°F to 113 °F)

Storage conditions:

-25 °C to +70 °C (-13 °F to +158 °F)

Hematocrit range:

10 to 65%

Humidity range:

10 to 90 %

Altitude independence:

0 to 3,094 m (10,150 ft)

Memory capacity:

Up to 720 measurements with date and time; 32 control measurements

Test averages:

7, 14, 30 and 90 days

Data transfer wireless connectivity:

using Bluetooth Smart Low Energy


80 x 47 x 20 mm (L x W x H)

Weight Approximately:

40 g with batteries


Large backlit LCD display with full-text capabilities

Beep tone:

Yes (factory setting ON)


(2) 3-volt lithium coin cell type CR2032

Auto power off:

15 seconds after removing a test strip; 90 seconds otherwise

Blood volume:

0.6 μL

Measuring range:

10 to 600 mg/dL 

Sample types:

Capillary, venous, arterial and neonate

Sample dosing:

Capillary fill function; suitable for AST

Test strip stability 18 months after production date:

Test strips are stable (even after opening) until the expiry date printed on the test strip vial. Note: Test strip container must be tightly closed after each strip is removed.

Storage temperature :

4 °C to 30 °C (39 °F to 86 °F)