FAQ Listing
Does using the black activation chip change anything else about the test strips or the meter?
Only one thing: after inserting the black activation chip, the ‘Accu-Chek Active meter will no longer provide an automatic warning message telling that the test strips has expired.
Will this change effect the accuracy of the measuring results?
No. The use of the black activation chip will have no impact on the accuracy of the blood glucose results.
Why does the meter still say code “333” when it is turned on?
This is a software function which was programmed. It is not possible to change this software function – that’s why the meter still says code 333 when it is turned on.
Do the old Accu-Chek Active meters still need an activation chip?
Yes, any customers using the previous generation will need to keep the black activation chip in their meter. Once the black activation chip is in the meter, the customers do not need to remove it.
How can customers/PwD identify test strip vials that contain a black activation chip?
The black activation chip will be in the vial along with instructions informing customers of the change. The test strip vials containing a black activation chip will have a new material number. The new meters will also have a new material number.
How does the black activation chip work?
The black activation chip permanently replaces the standard (green) code chip found in boxes of the Accu-Chek Active test strips. This black activation chip calibrates the already existing meters for all Accu-Chek Active test strips that will be manufactured now and in the future. With this black activation chip it is possible to upgrade existing meters to ‘no coding’ meters.
Why is there a black code chip instead of the green one? What is its function?
The code chip that comes with the test strips is changing from green to black. The customers receiving this so-called “activation” chip must insert it into their existing meters. There is never the need to change the black activation chip again even if new test strip vials contain different colored code chips or different code numbers.