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FAQ Listing

As with today’s products, the user will receive an E-4 error code.
No. There is no ability to squeeze extra blood from the finger to dose a strip a second time. However, there is a slight pause in testing that allows for the patient to take full use of the available blood from their finger.
The new Accu‑Chek Instant S test strip utilizes the FAD-GDH chemistry. This system is the most accurate in the history of our organization. It meets the 10/10 standards for accuracy
The Accu‑Chek Instant S test strip requires only a small speck of blood (0.6 μL).
The Accu‑Chek Instant S system fulfills the ISO 15197:2013/EN ISO 15197:2015 standards and delivers even tighter 10/10 accuracy for reliable results you can trust.
No, the Accu‑Chek Instant S meters are designed to ensure that the battery power level will not impact results given by the meter.
Yes, the Accu‑Chek Instant S meters comply with the requirements of ISO 15197:2013/EN ISO 15197:2015 (In vitro diagnostic test systems – Requirements for blood glucose monitoring systems for self-testing in managing diabetes mellitus). 
The FAD-GDH enzyme is a key component of the system’s new test strip chemistry, which works in conjunction with other system components to deliver advanced accuracy, highly reliable performance and reduced interferences
Yes, the target ranges in the meter can be changed using the device settings on the Accu‑Chek Connect app, the Accu‑Chek Connect Online system or the Accu‑Chek Smart Pix system.
The IDF Guidelines are used for the High values range and the ADA Guidelines for the Low values range. In range: 70-160 mg/dL, below range: 69-10 mg/dL, above range: 161-600 mg/dL.
No. As seen with almost all products designed for at-home use, the Accu‑Chek Instant S meters do not have a claim for diagnosis.
Flagging of test results is not possible on the meter itself. However, if a patient chooses to do so, they can add this information via Accu‑Chek Connect Online account.