Will a low battery cause inaccurate test results?
No, the Accu‑Chek Instant S meters are designed to ensure that the battery power level will not impact results given by the meter.
How is the accuracy when compared with other Accu-Chek meters?
The Accu‑Chek Instant S meters is our latest development in accuracy from a pioneer in blood glucose testing technologies. This is one of the most accurate meters in our portfolio.
How accurate is the meter reading against a lab reading?
The Accu‑Chek Instant S system fulfills the ISO 15197:2013/EN ISO 15197:2015 standards and delivers even tighter 10/10 accuracy for reliable results you can trust.
What happens if the user does not apply enough blood on the test strip?
As with today’s products, the user will receive an E-4 error code.
Has anything changed with the test strips?
The new Accu‑Chek Instant S test strip utilizes the FAD-GDH chemistry. This system is the most accurate in the history of our organization. It meets the 10/10 standards for accuracy
Does the Accu‑Chek Instant S meter require coding?
No, Accu‑Chek Instant S meters do not require manual coding.
Do I lose the memory or the time and date setting when changing the battery?
The stored values will be kept in the meter at all times: they cannot get lost when changing the battery. If the battery change is done according to the user instructions (empty battery stays in the meter until new battery is available to be inserted) the time and date settings remain stored in the meter as well.
Is it possible to use the orange test strips with the ‘no coding’ meter?
No. The customers should NOT USE orange test strips with the ‘no coding’ meter.
Why does the meter still say code “333” when it is turned on?
This is a software function which was programmed. It is not possible to change this software function – that’s why the meter still says code 333 when it is turned on.
Why is there a black code chip instead of the green one? What is its function?
The code chip that comes with the test strips is changing from green to black. The customers receiving this so-called “activation” chip must insert it into their existing meters. There is never the need to change the black activation chip again even if new test strip vials contain different colored code chips or different code numbers.
Do the old Accu-Chek Active meters still need an activation chip?
Yes, any customers using the previous generation will need to keep the black activation chip in their meter. Once the black activation chip is in the meter, the customers do not need to remove it.
Can someone else fill in my logs for me?
Why not! Your family member/caregiver to fill your logs but make sure they do it regularly