Are there any differences between the current meter and the ‘no coding’ version of the Accu-Chek Active meter?
The meters are identical. The only difference is that the new meters will have no code chip slot anymore.
Is it possible to use the old test strip with the new meter?
Yes, it is possible.
Is it possible to use the new test strip with the old and actual meter?
Yes, it is possible to use the new test strip with all Accu-Chek Active meter generations.
Without an automatic strip expiration warning, how can a user avoid testing with an expired strip?
As users currently do with most other types of blood glucose test strips on the market, they can simply check the expiration date clearly printed on their vial of the Accu-Chek Active test strips. After this date, any remaining test strips should be discarded and patients should use a new vial of test strips. This method is simpler than some other competitive strips, which still require the user to calculate and write their expiration date on their vial. Users should never test with expired test strips.
Can I delete stored results?
It is not possible to delete stored results.
Why must the visual color check be realized within 30 to 60 seconds after application?
The Accu-Chek Active meter detects the color change in the test pad area. If the test pad is checked too early, the glucose reaction may not yet be finished. If it is done too late, the color may have already changed due to drying.
Will the test strip expiry warning exist on the new ‘no coding’ meter?
No. The test strip expiry warning will not exist on the new ‘no coding’ meter because the expiry date was delivered on the code chip. As the new meters will have no code chip anymore the expiry warning information will not be provided.
What happens if I do not apply enough blood on the test strip?
The meter detects if not enough blood has been applied. If the amount of blood you applied is insufficient, after a few seconds an acoustic warning in the form of 3 beeps sounds. You can then apply an additional amount of blood.
How do I change the battery in my Accu-Chek Aviva blood glucose meter?
Make sure you have a new 3-volt, lithium battery, number CR2032, to insert. Open the battery door on the back of the meter, remove the old battery for at least 20 seconds, and press any button on the meter. Insert the new battery with the “+” sign facing out. Snap the battery door back into place. Press the on/off button, and the meter will beep. Setup and hour are flashing on the display. If the date and time are correct, press and hold the on/off button for about 4 seconds. Release the button, and you’re done.
Can I use a test strip from another Accu-Chek system in the Accu-Chek Performa blood glucose meter?
No. Accu-Chek Performa blood glucose meters are designed exclusively for use with Accu-Chek Performa test strips.
Will my Accu-Chek Active, Accu‑Chek Aviva or Accu‑Chek Performa test strips work with Accu‑Chek Instant S meters?
No, there is no compatibility between the Accu‑Chek Instant S test strips with these and other Accu‑Chek systems
What happens if the user does not apply enough blood on the test strip?
As with today’s products, the user will receive an E-4 error code.