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FAQ Listing

Yes. Alternative testing sites include the palm, forearm and upper arm.
A message “Drop too small. Retest with new strip.” and “E4” displays on the meter. This indicates that not enough blood was drawn into the test strip for measurement, or that blood was applied after the test had started. The user should discard the test strip and repeat the blood glucose test.
No. Additional blood cannot be applied after the test has started. However, before the test begins, the system supports a brief pause in blood application, which can be helpful to those with shaking fingers.
Only a small speck of blood (0.6 μL) is required.
The Accu‑Chek Guide blood glucose monitoring systems has a fast test time of less than four seconds.
No. There is no compatibility between the Accu‑Chek Guide, Accu‑Chek Instant, Accu‑Chek Instant S, Accu‑Chek Aviva, Accu‑Chek Performa or Accu-Chek Active blood glucose monitoring systems.
No, the Accu‑Chek Guide meter does not require manual coding.
The unique Accu‑Chek Guide strip container is spill-resistant, but not spill-proof. It is designed to tightly hold strips in place so that users can easily remove them from the container without worrying about strips falling out. However, if the test strips are turned sideways, the test strips can fall out of the container.
The Accu‑Chek Guide strip container addresses previously unmet customer needs with its unique, differentiating design: No more fumbling to remove just one strip No need to insert “sausage fingers” in a narrow vial ustomers often drop and may contaminate strips
Yes, it is possible to test with all types of blood (capillary, venous, arterial, and neonatal).
Blood can be applied anywhere on the wide yellow dosing area on the edge of the test strip.
The FAD-GDH enzyme is a key component of the system’s new test strip chemistry, which works in conjunction with other system components to deliver advanced accuracy, highly reliable performance and reduced interferences.