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1. Is the Accu-Chek Performa system approved for use in clinical settings such as hospitals?

   General questions ...

2. Do the old Accu-Chek Active meters still need an activation chip?

   Existing meters ...

3. Are there any differences between the current meter and the ‘no coding’ version of the Accu-Chek Active meter?

   New meters ...

4. Why do the Accu‑Chek Instant S meters display an alternating “Err” with the error code?

   Instant S Meter ...

5. How is the accuracy when compared with other Accu-Chek meters?

   Accuracy ...

6. Has the Accu Chek Guide meter already received certification of ISO 15197:2013 by an external body?

   Connectivity ...

7. Does the Accu Chek Guide meter have WiFi or near field communication (NFC)?

   Connectivity ...

8. Where can I find help with using the Accu-Chek Connect online portal?

   Sharing Information ...

9. How do I connect with my healthcare team via the Accu-Chek Connect online portal?

   Sharing Information ...

10. Is the Accu-Chek Connect online portal secure?

    General questions ...

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