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Roche Diabetes Care India Pvt. Ltd is pleased to offer you free access to the mySugr Pro version app in India during this time. We are offering our support to you and the healthcare system during this time by providing 6 months free access for people with diabetes to our diabetes management app, mySugr Pro*.

Free access to mySugr Pro version (usually worth INR 1700 per year) will help your experience of digital / telephone appointments by digitally providing blood glucose monitoring information to your Healthcare Professional. You can download the mySugr app to your smartphone and unlock the Pro version using the activation code. Once you have mySugr Pro installed you can download a report and send it to your Healthcare Professional via email.

mySugr allows you to enter blood glucose results from any device and is already used by more than 2 million registered users worldwide. The Pro version of mySugr has valuable additional features to help with diabetes self-management. See below for the benefits of mySugr Pro.

*Terms and conditions apply

Getting started with the mySugr app

  1. Download the mySugr app on the App Store or Google Play.
  2. Create your mySugr account.
  3. Unlock mySugr Pro for free to access the advanced PDF report feature and more:
    Get 12 months of Pro for free

    Get 6 months of Pro for free
    regardless of which blood glucose monitoring device you use by visiting https://shop.mysugr.com/en/voucher and entering the voucher code:
    2020-2020-2020
    (Code may be redeemed until 30 September 2020)

    Pair your Accu-Chek Meter for unlimited access to Pro

    Pair your Accu-Chek© Instant and Accu-Chek© Guide meter for unlimited access to mySugr Pro version

    Go to “Connections” on the menu to start the pairing process.

  4. Start logging your data and getting the benefits from mySugr Pro.

Stay connected: share mySugr reports with your healthcare professional

Share PDF reports detailing 2 weeks or 3 months of your diabetes data.

Producing a report and sharing data

Learn how to make the most of your mySugr reports by following the steps below.

Select 'Report' from the menu

Select "Report" from the menu

Choose the desired time period and click 'Export'

Choose the desired time period and click "Export"

Click the share icon

Click the share icon

Select the app you wish to use to share the report

Select the app you wish to use to share the report

For local customer service support, contact india.accu-chek@roche.com

More about mySugr

Basic Pro
Logging Logging
Analysis Analysis
CSV reports CSV, PDF & Excel reports
Challenges (limited) Challenges
Tags (limited) Tags
Bolus calculator (EU only) (limited) Bolus calculator (EU only)
- Photos & pictures
- Smart searches
- Blood sugar reminders
- Basal rates for pump users
- Multi-device-syncing
- Priority support
- Bonus pro-challenges
- Bonus pro-tags

*mySugr Pro offer - terms & conditions

  1. Subject to the terms and conditions set out below, Roche Diabetes Care India Pvt Limited ("Roche") will provide people with diabetes (aged 18 years and over) with complimentary access to the Pro version of the mySugr diabetes management app to help with the remote management of their diabetes during the this time (the “Offer”).
  2. The Offer is open to adults with diabetes aged 18 years and over residing in India.
  3. The Offer will be made available via a code, which can be redeemed once per Qualifying User.
  4. The code will give Qualifying Users access to the Pro version of the mySugr app for six months from the date of redemption of the code. The code may be redeemed until 30 September 2020.
  5. Roche will provide Qualifying Users with educational materials to ensure they are able to use the Pro version of the mySugr app fully and effectively.
  6. Roche does not accept any liability for technical failures of any kind including internet failures, which may occur in the administration of downloading of the mySugr app.
  7. No alternative product or cash alternative is available.

ACCU-CHEK and mySugr are trademarks of Roche. ©2020 Roche Diabetes Care

Save & except Roche’s owned marks, all rights, titles and interest in and to any trademarks, trade names, service marks and logos used or considered for use for this material shall be owned exclusively by the owner of such trademarks. Roche shall not have and will not claim to have any right, title or interest of any kind in or to these third party marks.