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Services for Professionals

This section contains information specifically for healthcare professionals that have an interest in Diabetes

Services for Professionals


This section is specially designed for kids and contains a great interactive tool to help you and your family learn more about diabetes.

Special Section for Kids

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Legal And Privacy

This website, (the “Site”), is owned and operated by Roche Diagnostics (India) Pvt. Ltd.  We are committed to maintaining the  privacy and confidentiality of information obtained from our Site visitors.  That is why we have developed the privacy policy described below.

Our Privacy Policy

We don't require you to register or provide information in order to view our Site. Our goal, nevertheless, is to provide Site visitors ("Users") with an internet experience that delivers only relevant information, resources and services. To achieve this goal, part of the operation of the Site includes the gathering of certain types of information about Users. Because we understand that your privacy is important, we wish to explain the types of information we gather and the way in which we use it. This Privacy Policy applies to the Site.

This Privacy Policy covers two types of information gathered at the Site, personal and aggregated. The term "personal information" refers to data that you voluntarily and knowingly provide in connection with use of the Site. It identifies you and/or the person on whose behalf you are accessing and using the Site. Examples of why you might provide this information, may be a response to one of our interactive advertisements or promotions, making or confirming a product registration online, or making an inquiry through our Site. The personal information that you submit might include your name, e-mail address, phone number, physical attributes, medical history, address and/or certain other personal information. We don't collect personally identifiable information unless you provide it to us voluntarily and knowingly. We also regard this personal information as confidential and maintain it under stringent security conditions.

The term "aggregated data", on the other hand, refers to general overall information regarding Site Users such as their overall traffic patterns, number of visits to certain pages, visits from other web sites, visits to third party web sites linked to the Site, use of particular services, and interest in the services, information or features of the Site or other parties made available through or found at the Site.

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What information is Collected About You? How Do We Use It?

We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. For instance, you may wish to submit a request for information about product, participate in one of our promotions, respond to an interactive advertisement or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as your name and postal address. In the event you opt to provide us with this information, Roche Diagnostics (India) Pvt. Ltd., will only use if for the purpose specified by you at the bottom of the information gathered form or as provided for in this Privacy Policy. For instance, we may forward the information to a third party organization that we engage to perform a service on our behalf, or to a third party that provides marketing opportunities on our behalf, or to an individual Roche entity in order to reply to your inquiry.

In addition, information collected on the Site may be used to :

  • Register you as a member of our loyalty program
  • Plan and purchase Roche Diagnostics (India) Pvt. Ltd. product or other goods and services
  • Enter your email address in our promotions or sweepstakes
  • Send marketing communications or surveys to you.
  • Respond to your questions or suggestions
  • Improve the quality of your visit to the Site
  • Follow-up with you after you purchase one of our products
  • Make records of your transactions and provide user information

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All forms will provide an opt-out button to allow you to choose not to participate in Roche Diagnostics (India) Pvt. Ltd. lists and future online marketing. In deciding whether or not to join such lists, please note that they are only used for Roche Diagnostics (India) Pvt. Ltd. purposes or in joint promotions with a Roche Diagnostics (India) Pvt. Ltd. partner. Roche Diagnostics (India) Pvt. Ltd. will not sell, rent, swap or share any of your personal information with any third party that is not affiliated with the Roche Diagnostics (India) Pvt. Ltd. lodging system, such as third party joint promoters. You may request to be removed from our lists at any time. All emails distributed to our lists will contain easy, online access to unsubscribe.

Permission For Use

We may collect and use personal information that you submit at the Site in any manner that is consistent with uses stated in this Privacy Policy or disclosed elsewhere at the Site at the point you submit such personal information. At the time you submit personal information or make a request, the intended use of the information you submit will be apparent in the context in which you submit it and/or because the Site states the intended purpose. By submitting personal information at the Site, you are giving your consent and permission for any use that is consistent with uses stated in this Privacy Policy or disclosed elsewhere at the Site at the point you submit such personal information. Please do not request any such communications on behalf of an individual or company if you are not authorized to make the request.

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Protecting Your Information

We would like our Site visitors to feel confident about using the Site to register their product, so Roche Diagnostics (India) Pvt. Ltd. is committed to protecting the information it collects. Our Site is hosted in a secure environment. The Site servers/systems are configured with data encryption, or scrambling, technologies, and industry-standard firewalls. When you enter personal information during the registration process, your data is protected by SSL technology to ensure safe transmission.

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Withdrawing Consent to Use

If, after permitting use of your personal information, you later decide that you no longer want Roche Diagnostics (India) Pvt. Ltd. to include you on its mailing list or otherwise contact you or use your personal information in the manner disclosed in this Privacy Policy or at the Site, simply tell us by sending an e-mail, or by clicking on the "Unsubscribe" button at the bottom of our email communication to you.

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Use of Aggregated Data

We are interested in improving the Site and may develop and offer new features and services in the future. We monitor aggregated data regarding use of the Site for marketing purposes and to study, improve and promote use of the Site. In connection with such purpose, we may share aggregated data with third parties collectively and in an anonymous way. Disclosure of aggregated data does not reveal personal information about individual Site Users in any way that identifies who they are or how to contact them.

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Exceptions to the Privacy Policy

We have two exceptions to these limits on use of personal information:

  • We may monitor and, when we believe in good faith that disclosure is required, disclose information to protect the security, property, assets and/or rights of Roche Diagnostics (India) Pvt. Ltd. our Site, or anything found at the Site from unauthorized use or misuse.
  • We may disclose information when required by law; however, we will do so only to the extent necessary and in a manner that seeks to maintain the privacy of the individual.

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Use of Cookies

To enable features at the Site, we may assign one or more "cookies" to your Internet browser, Cookies, among other things, speed navigation through our Site, keep track of information so that you do not have to re-enter it each time you visit, and may provide you with customized content. A cookie is an Internet mechanism composed of a small text file containing a unique identification number that permits a web server to send small piece of information or text by means of your browser and place them on your computer's hard drive for storage. This text lets the web server know if you have previously visited the web page, Cookies by themselves cannot be used to find out the identity of any User.

We use cookies to collect and maintain aggregated data (such as the number of visitors) to help us see which areas of our Site are most popular with our Users and to improve and update the content on our Site. While browsing our Site you also provide us with information that doesn't reveal your personal identity. We use this aggregated data only as explained in this Privacy Policy. We do not connect aggregated data to any name, address, or other identifying information.

You may occasionally receive cookies from unaffiliated companies or organizations that place advertising on or are linked to our Site. These third party cookies may collect information about you when you "click" on their advertising or content or link. This practice is standard in the Internet industry. Because of the way in which the Internet operates, we cannot control collection of this information by these third parties, and these cookies are not subject to our Privacy Policy.

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Children's Privacy & Parental Consent

Please be aware that we have not designed this Site for, and do not intend for it to be used by, anyone under 18 years of age. It should therefore not be used by anyone under age 18, and our Privacy Policy prohibits us from accepting Users under age 18. We specifically request that persons under the age of 18 not use this Site or submit or post information to the Site. Should we inadvertently acquire personal information or other data from Users under the age of 18, we will not knowingly provide this data to any third party for any purpose whatsoever, and any subsequent disclosure would be due to the fact the minor used the Site and submitted personal information without solicitation by or permission from us.

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We may provide links to other websites that we believe could offer you useful information and services. However, those sites may not follow the same privacy policies as us. Therefore, we are not responsible for the privacy policies or the actions of any third parties, including without limitation, any website owners whose sites may be reached through this Site, not can we control the activities of those websites. We urge you to contact the parties controlling those sites and/or review their own on-line policies for information about their data collection practices and privacy policies before submitting any personal information or other sensitive data.

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Your Consent To This Privacy Policy

Your use of the Site signifies your consent, as well as the consent of the person for whom you use the Site and whose information you submit (if any), to this on-line Privacy Policy. This includes your consent to our collection and use of information as described in this Privacy Policy. Your use of the Site also signifies your agreement to the terms of use for the Site. Continued access and use of the Site without acceptance of the terms of this Privacy Policy relieves Roche Diagnostics (India) Pvt. Ltd. from responsibility to the User.

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Policy Modifications & Contacting Roche Diagnostics (India) Pvt. Ltd.

Roche Diagnostics (India) Pvt. Ltd. reserves the right to change this Privacy Policy at any time; notice of changes will be published on this page. Please check back frequently for any updates or changes. Changes will always be prospective, not retroactive.

If you have questions about our policies, please contact us at :

Roche Diagnostics (India) Pvt. Ltd
B 601, 6th Floor
Silver Utopia
Chakala Road, Andheri (East)
Mumbai -400 099

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This is a website of Roche Diabetes Care India Pvt. Ltd and certain services are provided in India only. This website contains information on products which are targeted to a wide range of audiences and could contain product details or information otherwise not accessible or valid in your country. Please be aware that we do not take any responsibility for accessing such information which may not comply with any valid legal process, regulation, registration or usage in the country of your origin.